Question 1

How do I pick a size?

Accepted Answer

Open the size guide on any product page. [Placeholder: add fit advice once the garment measurements are confirmed.]

Question 2

How much is shipping?

Accepted Answer

Shipping is calculated from your delivery country and shown in your cart and at checkout, before you pay. The Shipping page lists current rates.

Question 3

Which payment methods do you accept?

Accepted Answer

Card or crypto, chosen at checkout. The crypto option shows the exact token, network and amount before you pay.

Question 4

Can I check my order status?

Accepted Answer

Yes. Use the secure link in your confirmation email, or request a new link on the Order status page with your order number and email address.

Question 5

Can I return or exchange an item?

Accepted Answer

See the Returns page for the current policy and how to start a return.

Question 6

Are you affiliated with Anthropic or OpenAI?

Accepted Answer

No. PROMPT SUPPLY is an independent label. Claude and ChatGPT are trademarks of their respective owners.

Questions, answered